Clear terms for a quieter product company.
This Privacy Policy explains how Fortunex collects, uses, stores, and shares information when you visit our website, contact us, or interact with product-related support and communications, including Leitra. We try to collect as little personal information as possible and use it only where it supports the product, support, security, or a request you made.
Scope
This policy applies to pages published by Fortunex, direct email communication with us, and product-related support interactions. It also covers information we receive when you contact us about Leitra. This policy does not replace the privacy terms of third-party platforms you may use with our products, such as Apple, your email provider, your cloud storage provider, or your hosting/network provider.
Information You Provide
- Your name, email address, and the content of messages you send when you contact us for support, partnership inquiries, or product updates.
- Attachments, screenshots, exported files, or diagnostic details you choose to share so we can understand a support issue.
- Any information you include in waitlist or contact emails initiated from our website.
Technical and Usage Data
- Basic technical information such as IP address, browser type, device information, referral source, timestamps, and requested pages may be logged by our hosting stack for security, delivery, and troubleshooting.
- Our website is intentionally lightweight and does not rely on user accounts or behavioral advertising to operate.
- App downloads, purchases, and related transaction handling may also involve data processed by Apple under Apple's own policies.
Product Data and Local Storage
Products like Leitra are designed around focused, practical workflows. Depending on the feature you use, study content, categories, reminders, backup files, restore files, and preference data may be stored locally on your device or in a service you choose to use, such as your device backup environment. When you explicitly export, back up, restore, or share information, that transfer may involve third-party services under your control or platform rules.
How We Use Information
- To respond to support requests, questions, and product inquiries.
- To operate, maintain, secure, and improve our website and product-related services.
- To investigate bugs, diagnose performance issues, and prevent misuse.
- To comply with legal obligations and enforce our terms when necessary.
- To send updates you specifically asked to receive.
Legal Bases
- Consent, when you choose to contact us or request updates.
- Performance of a request or contract, when we need information to provide support or product access.
- Legitimate interests, such as security, fraud prevention, service reliability, and product improvement.
- Legal obligations, when disclosure or retention is required by applicable law.
Sharing and Third Parties
We may share limited information with service providers only where needed to run the business and deliver the product experience.
- Website hosting, CDN, security, and email providers.
- Apple and related platform services for App Store distribution, downloads, purchases, and restoration flows.
- Cloud or storage services only when you deliberately choose features that rely on them.
- Authorities or professional advisers when required for legal, security, or compliance reasons.
We do not sell personal information.
Retention and Security
- We keep personal information only for as long as needed for the purpose it was collected, including support, security, compliance, and record-keeping.
- Support emails and related records may be retained while an issue remains active and for a reasonable period afterward.
- Technical logs are typically retained for shorter operational and security windows.
- We use reasonable administrative and technical safeguards, but no system can promise absolute security.
Your Rights
Depending on where you live, you may have the right to request access to personal information, ask for correction or deletion, object to or restrict certain processing, withdraw consent where consent was the basis, and request data portability where applicable. You may also have the right to lodge a complaint with your local data protection authority.
Children's Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided us personal information, contact us and we will review the request promptly.
International Processing and Policy Changes
Fortunex is based in Berlin, Germany. If information is processed outside your home country, we will rely on appropriate legal mechanisms where required. We may update this Privacy Policy from time to time to reflect product, operational, or legal changes. When we do, we will publish the revised version on this page and update the "Last updated" date above.
Contact
If you have a privacy question, support request, or data access/deletion inquiry, you can contact Fortunex using the details below.
Fortunex
Kolonnenstr. 8
10827 Berlin
Germany